Terms and conditions for Ambassador 1867 Aps
Company:
Ambassador 1867 Aps
Phone:+45 40324788
E-mail: cm@ambassador1867.com
Payment
Ambassador 1867 Aps accepts online payments with the following payment methods:
Visa, MasterCard, Visa Electron, Maestro, American Express, PayPal, MobilePay, Sofort, iDeal, GooglePay, ApplePay
Payment will only be deducted from your account when the physical item is shipped, unless otherwise agreed or stated on your order.
All prices on the website include VAT.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK),
Rest of the world – Euro (EUR)
Ambassador 1867 Aps uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and cannot be read by other third parties.
Ambassador 1867 Aps own website also uses encryption with SSL protocol.
Delivery of your purchase
We typically deliver your order within 7 days in Denmark and 10 days in Europe. We typically ship your order with DHL, PostNord or a similar company.
If you regret your purchase (Withdrawal)
Ambassador 1867 Aps offers a 14-day full refund for items purchased on the website, unless otherwise agreed or stated in your order.
The 14-day period starts the day the order is delivered.
Any return costs are borne by the buyer and not by Ambassador 1867 Aps.
The request for cancellation must be notified to us no later than 14 days after delivery and must be received by us no later than 14 days after we are informed of your use of the right of withdrawal.
If you wish to exercise your right to cancel your purchase, please send us an email to cm@ambassador1867.com . Make it clear in your message that you want to use your right of withdrawal and explain what the problem is.
If you would like to return your product, please do the following.
- Contact us at Ambassador 1867 Aps and inform us that you wish to return your product. Contact information for Ambassador: Phone: +45 4032 4788 or email: cm@ambassador1867.com
- Then fill out the product information form below and send it back with the product
- Send the package back to Ambassador’s logistics partner at the address below:
SGL Fulfillment & Distribution A/S
Jernholmen 49
DK-2650 Hvidovre
Port 3
Product information form:
| Ambassador order number: _______________ | ||||||
| Product name | Product no. | Size (S/M/L etc.) | Number of | Reason to return | Do you want your money back or a different product | |
| Money return | Other product | |||||
| Ex. Meegeve | Ex. 700-25 | L | 1 | Ex. Want the number bigger | ||
Warranty
Ambassador 1867 Aps offers a 10-year warranty on all our products. The warranty covers all defects in material and workmanship. If you wish to make use of our quality guarantee, please send an email to us(cm@ambassador1867.com) explaining what the problem is with the product, where you purchased the product and documentation of the purchase. We will then ask you to return the product including the above documentation. We will then send you a new matching product. If the product was purchased from one of our partner retailers, the product should be returned to the retailer.
Complaints about defects must be reported to Ambassador 1867 Aps within a reasonable time (14 days) after the goods have been received. We will reimburse reasonable shipping costs.
The right to warranty only applies if the goods are handled correctly.
Ambassador 1867 Aps covers return costs to a reasonable extent.
For returns, please contact us at :
Ambassador 1867 Aps
CVR no. 43730606
Phone:+45 40324788
Warranty claims willnotbe accepted if sent by cash-on-delivery system.
Customer and privacy policy
We do not resell personal information and do not disclose your personal information to others. They are only registered in our customer catalog. You can delete your information at any time.
In order for you to enter into an agreement with Ambassador 1867 Aps, we need the following information:
. Your name
. Address
. Phone number
. Email address
We register your personal information for the purpose of delivering the goods to you.
The personal data is registered with Ambassador 1867 Aps and stored for up to five years, after which the data is deleted.
When we collect personal information through our website, we ensure that it is always done by submitting your explicit consent so that you are informed exactly what information is being collected and why.
The director and employees of Ambassador 1867 Aps have access to the information registered about you.
The data processor in Ambassador 1867 Aps is: Christian Melchior.
We do not store and transmit customer data encrypted.
As registered with Ambassador 1867 Aps, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, pleasecontactcm@ambassador1867.com .
Cookies
On https://www.ambassador1867.com cookies are used for the purpose of optimizing the website and its functionality, making the visit as easy as possible for you.
You can delete cookies from your computer at any time, see the guide to Webshop‘s cookies and privacy policy.
Log statistics
We use log statistics on https://www.ambassador1867.com,
which means that we have a statistics system that collects information that can give us a statistical indication of how many visitors the site has, where they are from and on which landing page they leave the site and more.
The log statistics are only used for the purpose of improving the Ambassador 1867 ApS website.
Consumer protection
Learn more about your consumer protection when paying online with PensoPay’s payment service solution:
https://pensopay.com/mere/forbrugerbeskyttelse/
Complaints
Complaints about the product can be sent to:
The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk
For European citizens, complaints must be submitted via the EU Commission’s Online Complaints Platform.
ec.europa.eu
When making a complaint, you must provide our email address, cm@ambassador1867.com and the website where you made your purchase.
Changes to the terms and conditions
Ambassador 1867 Aps reserves the right to update and change these terms and conditions. This will be done by updating these on our website.